Code Blue Connect

Where IP and Analog Meet

Code Blue Connect is the powerful communication engine that drives every Code Blue Help Point. Available as a fully managed, hosted service under Code Blue Cloud or integrated within the ToolVox appliance server, Code Blue Connect ensures dependable call routing when it matters most.

Code Blue Connect bridges modern IP technology and traditional analog systems, connecting all your Help Point devices to your existing VoIP services, dispatch, 911, PSTN, and mobile devices. Supporting 200+ simultaneous calls with real-time diagnostics, Code Blue Connect scales to meet the demands of any campus or facility.

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Product Sheet

Emergency Call Routing Without Limits

The Challenge

Your emergency phones need to connect to multiple systems—911, campus dispatch, security platforms, and mobile devices—but managing these connections across IP and analog networks is complex and costly.

The Solution

Leveraging the Code Blue Cloud, Code Blue Connect acts as a central hub, generating dial tone for all Help Point® devices and routing calls to any destination you choose—seamlessly integrating IP and analog technologies on one platform

Built to Connect Everything

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Generate Dial Tone


Provides dial tone for IP and analog emergency phones, supporting 200+ simultaneous calls

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Flexible Call Routing


Route calls to 911, dispatch desks, mobile devices, or any number you choose, through Code Blue Cloud

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IP & Analog Integration


Seamlessly connects both modern and legacy devices on one platform

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PBX, PSTN & Internet Connectivity


Integrates with existing phone systems, public networks, and third-party security platforms

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Emergency Paging


Set up audio paging through incoming phone calls or multicast, ensuring clear and reliable communication.

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Remote Monitoring


Monitor phone devices from anywhere

For organizations using third-party phones and wanting Code Blue Cloud services, Code Blue Interconnect extends this same powerful call routing and management to your existing phone infrastructure.

Choose the Platform That Fits Your Infrastructure

Platform
Deployment
Capacity
Best For
ToolVox™ XS

Physical server appliance (1U chassis)

Unlimited devices

Organizations requiring on-premise control with dedicated hardware

ToolVox™ XV

Virtual machine (OVA/OVF download)

Unlimited devices

Properties leveraging existing virtual infrastructure

Code Blue Cloud

Fully managed cloud platform

Scalable

Properties seeking zero IT burden and automatic updates

All platforms support the same powerful features—the choice is about where you want your system to live.

Extend Your Capabilities

Advanced Paging License


Set up multicast and schedule automated paging through Code Blue Connect. Broadcast emergency notifications across your entire property or target specific zones.

Best For: Properties needing mass notification capabilities integrated with their emergency communication system.

FXO/FXS Gateways


Connect analog phones and PSTN trunk lines to IP networks, bridging legacy infrastructure with modern technology.

Best For: Properties upgrading incrementally while maintaining existing devices.

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Complete Visibility When You Need It

Code Blue Connect pairs seamlessly with Code Blue Monitor for real-time device health monitoring, automated diagnostics, and instant failure alerts. Together, Code Blue Connect and Monitor eliminate the manual work of managing your emergency communication network.

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Schedule Automated Tests


Verify that speakers and buttons are working properly without manual checks

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Receive Instant Alerts


Get notified immediately when devices fail or lose connectivity

Explore Code Blue Software
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Detailed Event Logs


Review comprehensive reports on device performance and call activity

Learn About Code Blue Monitor