Our Services
Expert Support for Uninterrupted Safety
With a Managed Cloud platform, Fusion Nebula customers gain the incredible benefit of multiple Code Blue service options.
The Fusion Nebula managed cloud is a virtual private network that is separate from your organization's primary network: giving you network security, and giving us the ability to service your Emergency Phone network like no one else. So, what can we do for you?
We can be your cell phone company.
Code Blue Cellular data plans are designed specifically for your cellular Help Points. And, our rates are directly in line with your current carrier’s. And, you’ll gain the benefit of why cellular with Code Blue is to your advantage.
- Our data plans are catered specifically to your Help Points. Don’t pay for more data than you need.
- If you add or remove cellular Help Points from your campus, the data plan and call routing changes can be managed by Code Blue and your authorized Code Blue reseller: no need to call your carrier to explain how your cellular plan and call routing need to be adjusted.
- With your Fusion Nebula managed cloud plan, you gain Code Blue Tech Support as an extension of your team. Your network is fully monitored and managed, so service interruptions are handled quickly and professionally.
With a single multi-carrier SIM card, we provide the following carriers:
- AT&T
- T-Mobile
- Verizon
- Telus
- Bell
Having a single multi-carrier SIM card means uninterrupted service. With multiple carrier options, your service provider can automatically flip to the next strongest service provider if your primary carrier experiences a service interruption. This serves an especially important function for cellular service of emergency help phones.
If we're not your main plan, we're the best backup.
Without a multi-carrier SIM, you are forced to undure any service interruption your single cellular provider experiences. Code Blue can offer you a low-cost multi-carrier backup SIM card if your primary network carrier were to go down.
Cloud Service Packages
| Service | Specifics | Managed Cloud | Enterprise Cloud | Private Cloud |
|---|---|---|---|---|
| Cellular IP | Connect remote Code Blue units via: | Fusion Nebula network | Nebula network only OR Nebula in combination with customer's local network. | Customer's local network. |
| Cellular IP | Network accessed by: | Cellular IP and/or wired internet and encrypted, secure VPN tunnels. | Cellular IP and/or wired internet and encrypted, secure VPN tunnels. | Cellular IP |
| Data | SIM Cards and Data Plans provided by: | Code Blue, Reseller or Customer | Code Blue, Reselller or Customer | Code Blue, Reseller or Customer |
| Blue Alert Software | Blue Alert Connect and Monitor included, via: | Fusion Nebula network | Fusion Nebula cloud network | Fusion Server or Fusion VM |
| Support | Network Support Hours for setup, configuration, and training. | Unlimited | Bucket of Time: 5, 7.5 or 10 hours. | Bucket of Time: 5, 7.5 or 10 hours. |
| Support | Ongoing network management, maintenance and monitoring by: | Code Blue | Code Blue and/or Customer | Customer |
| Terms | Fusion Nebula Cloud Platform | Sold per extension at 1, 2, 3 or 5 year terms. | Single flat fee or sold per extension at 1, 2, 3 or 5 year terms. | Not applicable |
| Terms | Cellular Data Plan | Sold per extension at 1, 2, 3 or 5 year terms. | Sold per account at 1, 2, 3 or 5 year terms. | 1, 2, 3 or 5 year terms with Code Blue cellular data plan. |
Have documents you need to send us for your new cellular service order?
Please use the form below to send us the documents required for your order.