A ticket # is required prior to submitting any RMA request to Code Blue. If you have a new/not needed item you want to return, please contact Customer Service prior to proceeding. If you have a product with a suspected defect, please contact Technical Support to troubleshoot the product prior to proceeding.

Please provide the information below, so we can verify the warranty status of your product.

How should any potential payment be handled? For Advance Replacements or Repair & Return RMA requests, please provide a new PO or complete the Credit Card Authorization Form & attach it to this submission. Please note, you be contacted by Code Blue Inside Sales to process any credit card payments required for this RMA request. Credit card information is not required at the time of this submission.

Where would you like any documentation/billing information sent to?

Where do you want the Advance Replacement/Repaired product sent to?

Who should we communicate with regarding this RMA?