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Ask the Experts – When It Comes to Public Safety, Emergency Communication Solutions are Much More Than Just Intercoms


INTRODUCTION

This Code Blue® Ask The Experts article examines the differences between emergency communications solutions and intercom products. Any campus official responsible for public safety at education, critical infrastructure, corporate, or government properties can benefit from learning about the differences.

Code Blue Help Points® for Emergency Communications

Code Blue Help Points go beyond basic emergency communication—they serve as vital beacons of safety in critical situations. They incorporate all the essential features, capabilities, and specifications outlined in our comparison tables (see below).

Our Help Points are durable, reliable emergency phone towers and call boxes, designed to ensure quick access to assistance when it matters most. Each Help Point can be customized to meet specific needs, from paint and graphics to configuration and more. Additionally, select models can function as non-emergency intercoms, providing even greater flexibility.

Advanced Comparisons

Essential Comparisons

Campus Emergency communications and intercommunications (or just intercoms) serve distinct purposes, and their differences lie in functionality, design and usage context:

Code Blue Nebula® Solutions

Code Blue’s Nebula Solution provides a robust platform that is a future-proof hub for all emergency communication needs.

  • LAN, WAN, Wi-Fi, and 4G LTE/5G connectivity; multiple connections available for redundancy
  • Cloud-based SIP registration
  • Diagnostics
  • DID/e911 support
  • Ability to connect multiple locations to a centralized system IP and analog device support
DID/e911 Call Routing
Extension-extension Call Routing

Takeaway

  1. Officials should consider only deploying emergency communication systems for that purpose.
  2. Using an intercom for emergency communications may be cheap. Still, the overall cost will be much higher because emergency communications features will be demanded by the community on-site, and adding on, vs. doing it right the first time, always costs more.
  3. The best way to mitigate risks is to use an emergency communications solution that was designed for that purpose, markings, functions, routing, technology, up-time, and many other considerations.
  4. Blue light emergency communication devices serve as a deterrent to crime. Their visibility indicates a swift connection to emergency services, likely discouraging criminal activity nearby.

In Closing

At Code Blue, we provide more than safety hardware—we offer solutions that enable leaders to deliver a higher standard of care on their campuses. From advanced communications devices to customized phone and cloud data services, we are making a difference, one campus at a time.

Please consider contacting Code Blue for help with the standard of care on your campus: https://codeblue.com/contact

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