Privacy Policy

Last Updated: October 13, 2022

This Privacy Policy describes how we collect and use your personal information in relation to Code Blue websites, applications, products, services, events, and experiences that reference this Privacy Policy (together, “Code Blue Offerings”).

This Privacy Policy does not apply to the “content” processed, stored, or hosted by our customers using Code Blue Offerings in connection with a Code Blue account. This Privacy Policy also does not apply to any products, services, websites, or content that are offered by third parties.


Jump-To Links:


Personal Information We Collect

We collect your personal information in the course of providing Code Blue Offerings to you.

Here are the types of information we gather:


How We Use Personal Information

We use your personal information to operate, provide, and improve Code Blue Offerings. Our purposes for using personal information include:



To enable our systems to recognize your browser or device and to provide Code Blue Offerings, we use cookies.


How We Share Personal Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below and with and the affiliates that Code Blue Corporation is a part that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.


Location of Personal Information

Code Blue Corporation and the entities that are affiliated with it are located in the United States. Depending on the scope of your interactions with Code Blue Offerings, your personal information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Policy.


How We Secure Information

At Code Blue, security is our highest priority. We design our systems with your security and privacy in mind.


Internet Advertising and Third Parties

Code Blue Offerings may include third-party advertising and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising, or services.


Access and Choice

You can view, update, and delete certain information about your account and your interactions with Code Blue Offerings. If you cannot access or update your information yourself, you can always contact us for assistance.

You have choices about the collection and use of your personal information. Many Code Blue Offerings include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Code Blue Offerings.


Children’s Personal Information

We don’t provide Code Blue Offerings for purchase by children. If you’re under 18, you may use Code Blue Offerings only with the involvement of a parent or guardian.


Retention of Personal Information

We keep your personal information to enable your continued use of Code Blue Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.


Contacts, Notices, and Revisions

If you have any concerns about privacy at Code Blue, please contact us with a thorough description, and we will try to resolve the issue for you.

For any prospective or current customers of Code Blue Corporation, our mailing address is: Code Blue Corporation, 259 Hedcor St., Holland, MI 49423, USA, ATTN: Code Blue Legal.

If you interact with Code Blue Offerings on behalf of or through your organization, then your personal information may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your organization.

Our business changes constantly, and our Privacy Policy may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Policy was posted. Unless stated otherwise, our current Privacy Policy applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.


Video System Operation and Limitations

Code Blue’s Blue Alert Motion is provisioned over our proprietary Nebula Network® cloud network. The security and privacy of the Nebula Network® cloud network is the responsibility of Code Blue. The security or privacy of the Client’s wireless network system or router is the Client’s responsibility, including secure access to the system with pass codes and lock outs. Code Blue shall have no liability for unauthorized access to the Client’s system through the internet or other communication networks or data corruption, loss or inappropriate use of images or video content for any reason whatsoever.  Client is solely responsible for the use and content included in images and video recordings derived from the Client’s cameras.


Examples of Information Collected

Information You Give Us

You provide information to us when you:

Depending on your use of Code Blue Offerings, you might supply us with such information as:

Automatic Information

We collect information automatically when you:

Examples of the information we automatically collect include:

Information from Other Sources

Examples of information we receive from other sources include:

Information You Can Access

Examples of information you can access through Code Blue Offerings include: