That information can be found on page 25 of our IA4100 Guide here.

To program a IA3100 series phone, you need to use an analog or IP phone that pushes DTMF tones. Call the extension or phone number of the Code Blue speakerphone. When you dial the number you’re trying to reach, you will hear an acknowledgement tone or RFA tone to let you know that the phone has picked up and is ready to be programmed. Press the programming password for that particular model to enter programming mode and continue configuring the phone.

You can find speakerphone programming guides here or email ts@codeblue.com.

Call the number assigned to the speakerphone from another phone and enter program mode 2#. Key in 354#. This will set the IA3100 to operate in ring-down mode. Press and hold # down for 2 seconds to exit program mode.

Use the following programming process:

1. Enter program mode by keying 2 2258 #

2. Select a message mode (see following options) and key
MODE 30: One 18-second instruction, played to the guard when the call has been answered (CALL RECEIVED light is green).
Mode 31: One 18-second instruction, played to the caller at the Code Blue unit upon activation of the red button. This is factory default setting.
MODE 32: Two 9-second messages may be recorded. One message will play to the caller upon CALL PLACED (red LED) until the guard answers; the second message will play only to the guard upon CALL RECEIVED (green LED) or the guard answers.
MODE 33: Record one or two messages. Either one or both messages will play to the caller AND to the guard once the call has been answered (green LED).

3. Key 10 to begin recording

4. Key # to stop recording (message is sampled back for approval)

5. Begin recording second message (modes 32 & 33) by keying 11

6. Stop recording by keying #

7. Program the number of times message(s) will play by keying 72 X (where X equals 0-4 times; 1 is default)

8. Exit program mode by holding # key for two seconds

There are two ways to adjust the speaker volume.

1. During a call (i.e., red PUSH FOR HELP button has been pushed), have the guard hit “8” on the keyboard to increase speaker volume or “9” to decrease volume. Each press adjusts the volume up or down. At the end of the call, the volume setting is saved for the next incoming call. NOTE: This is the only command saved during a call.

2. Dial into the Code Blue unit and establish two-way communication (enter 1 2258 #). Increase or decrease the volume as described above. When satisfied with the volume level, hit # key to save setting and exit programming.

The IA3100 has been programmed to understand a number of hang-up procedures:,

1. When connected to a POTS line (plain old telephone system), the phone company switch should provide the hang-up command known as CPC (Calling Party Control).

2. Another method is have the phone line revert to dial tone; the IA3100 will count to eight seconds and then hang up.

3. The operator/guard may choose to hold the # key down for two seconds (must have the long DTMF tones available, not burst tones) on the their phone to force the CB3100 to hang up.

4. If these methods are not available, you will find programming features in the manual. Command 64 in the CMS programming section:

See Silent Time Out command 64XX#. XX refers to a two-digit representation of time (i.e., 05~99 seconds). When this mode is engaged, the phone will now look to complete one of the following timing cycle of events:

Revert to dial tone and count eight seconds of dial tone.

Timed silence for the programmed period of seconds.

Count 30 repetitions of the reorder tone.

Use the following programming process:

1. Enter program mode by keying 2 2258 #.

2. Key 350 # to disable ANI.

3. Press # for two seconds to exit programming mode.

Try to reset or re-energize the circuit by disconnecting the 14-pin green Phoenix connector AND the gray ribbon cable for a couple of seconds. Plug cables back in and test the unit. Check and make sure the operating voltage at the unit is between 12-24V AC/DC. An overvoltage condition for a period of time may cause the regulator to overheat and the speakerphone to go into a thermal shutdown.

Sometimes timing and quality differ from ITU standards, especially when connecting to cellular services. If the Code Blue speakerphone doesn’t hear a dial tone within five seconds it will redial. Try to extend the time expected for dial tone to 10 or 20 seconds with Command 86 (see IA3100 Speakerphone Programming). Likewise, after the number is dialed, if ring back doesn’t occur within five seconds the phone will redial. Command 87 can be extended to 20 or 30 seconds.

If the Code Blue speakerphone isn’t hung up properly, there is a default off-hook time of 10 minutes (see Command 63). Disconnect calls properly by holding the # key for at least two seconds, invoking Command 64 for silent time out, using call progress tone detection or pulse code width (WINK).

Connecting the IA3100 to a VoIP system is similar to connecting to a digital phone system. The customer simply needs to contact their VoIP system vendor and indicate the type of analog devices that will be added to the system, and the vendor will present them with options. Because most digital and VoIP phone systems are proprietary, the only way to connect them is via an interface from that system’s manufacturer. The same interface could be used to connect a fax machine, dial-up modem or any other single-pair, analog device.

Code Blue Corporation offers Analog Terminal Adapters (ATA) to attach our analog phones to a VoIP system via the Session Initiation Protocol (SIP).