What is Nebula?
In simplest terms, Nebula is Code Blue's cloud-based platform that combines products & services to connect remote units, enable call routing, and provide diagnostics & reporting.
Another way of looking at it: It's a network off your network.
Why Cloud?
- Network Security
- Cloud-hosted PBX platform
- Managed Services provide updates and ongoing maintenance
- Automatic updates
- Call routing options(call redirect)
- Pre-configured devices
- Lower up-front costs
- Redundant connectivity
Cloud Ecosystem
- Customizable Solution & Network Designs
- Complete end-to-end system that utilizes alerting, managing, & response technology.
- Strengthening Security
- Designed to provide a lifeline to request help and empower users to act quickly & intelligently before, during, and after an incident.
- Enhancing Customer Service
- Offer onsite assistance in situations that are not potentially dangerous and may not require traditional police or emergency personnel.
- Managed Cloud Platform
- Calls, video, software, data and much more can be moved to a separate Nebula network for ultimate peace of mind.
Nebula Resources
Cloud Service OptionsManaged Services OptionsNebula Cloud Product SheetNebula Connect DevicesNeed to renew existing services?
Renew Here!Find out which Nebula Service options are best for you.
| Service | Specifics | Managed Cloud | Enterprise Cloud | Private Cloud |
|---|---|---|---|---|
| Cellular IP | Connect remote Code Blue units via: | Nebula network | Nebula network only OR Nebula in combination with customer's local network. | Customer's local network. |
| Cellular IP | Network accessed by: | Cellular IP and/or wired internet and encrypted, secure VPN tunnels. | Cellular IP and/or wired internet and encrypted, secure VPN tunnels. | Cellular IP |
| Data | SIM Cards and Data Plans provided by: | Code Blue, Reseller or Customer | Code Blue, Reselller or Customer | Code Blue, Reseller or Customer |
| Blue Alert Software | Blue Alert Connect and Monitor included, via: | Nebula network | Nebula cloud network | ToolVox™ XS and ToolVox™ XV |
| Support | Network Support Hours for setup, configuration, and training. | Unlimited | Bucket of Time: 5, 7.5 or 10 hours. | Bucket of Time: 5, 7.5 or 10 hours. |
| Support | Ongoing network management, maintenance and monitoring by: | Code Blue | Code Blue and/or Customer | Customer |
| Terms | Nebula Cloud Platform | Sold per extension at 1, 2, 3 or 5 year terms. | Single flat fee or sold per extension at 1, 2, 3 or 5 year terms. | Not applicable |
| Terms | Cellular Data Plan | Sold per extension at 1, 2, 3 or 5 year terms. | Sold per account at 1, 2, 3 or 5 year terms. | 1, 2, 3 or 5 year terms with Code Blue cellular data plan. |
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