
What is Nebula?
In simplest terms, Nebula is Code Blue's cloud-based platform that combines products & services to connect remote units, enable call routing, and provide diagnostics & reporting.
Another way of looking at it: It's a network off your network.

Why Cloud?
- Network Security
- Cloud-hosted PBX platform
- Managed Services provide updates and ongoing maintenance
- Automatic updates
- Call routing options(call redirect)
- Pre-configured devices
- Lower up-front costs
- Redundant connectivity
Cloud Ecosystem
- Customizable Solution & Network Designs
- Complete end-to-end system that utilizes alerting, managing, & response technology.
- Strengthening Security
- Designed to provide a lifeline to request help and empower users to act quickly & intelligently before, during, and after an incident.
- Enhancing Customer Service
- Offer onsite assistance in situations that are not potentially dangerous and may not require traditional police or emergency personnel.
- Managed Cloud Platform
- Calls, video, software, data and much more can be moved to a separate Nebula network for ultimate peace of mind.

Nebula Resources
Cloud Service OptionsManaged Services OptionsNebula Cloud Product SheetNebula Connect DevicesNeed to renew existing services?
Renew Here!Find out which Nebula Service options are best for you.
Service | Managed Cloud | Consumer Cloud | Enterprise Cloud | Private Cloud |
---|---|---|---|---|
Connection Method - Cloud Options | Cellular IP, Wired Internet, Wi-Fi, or a combination for automatic failover. | Cellular IP, Wired Internet, Wi-Fi, or a combination for automatic failover. | Cellular IP, Wired Internet, Wi-Fi, or a combination for automatic failover. | Cellular IP, Wired Internet, Wi-Fi, or a combination for automatic failover. |
Connection Method - Hardware (provided by Code Blue) | Dedicated or shared VPN routers with secure, encrypted tunnels. | Dedicated or shared VPN routers with secure, encrypted tunnels. | Dedicated or shared VPN routers with secure, encrypted tunnels. | Dedicated or shared VPN routers with secure, encrypted tunnels. |
SIM Cards and Data Plans provided by: | Code Blue, Vendor or Customer. | Code Blue, Vendor or Customer. | Code Blue, Vendor or Customer. | Code Blue, Vendor or Customer. |
Blue Alert Connect & Monitor included, via: | Nebula Cloud Network | Nebula Cloud Network | Nebula Cloud Network | ToolVox™ XS and ToolVox™ XV |
Support - Systems Management | System configuration and devices managed by Code Blue. | System configuration and devices managed by Code Blue. | System configuration and devices managed by Code Blue. | System configuration and devices managed by Code Blue. |
Support - Network Support Hours for setup, configuration, training. | Unlimited with active subscription. | Support packages available for remote system setup and adjustments. | Unlimited with active subscription. | Support packages available for remote system setup and adjustments. |
Terms - Nebula Cloud Platform | Account and managed services subscription fee, available in 12-, 24-, 36-, or 60-month terms. | Account and managed services subscription fee, available in 12-, 24-, 36-, or 60-month terms. | Account and managed services subscription fee, available in 12-, 24-, 36-, or 60-month terms. | Not applicable |
Terms - Cellular Data Plan | Priced per router connection point, available in 12-, 24-, 36-, or 60-month terms. | Priced per router connection point, available in 12-, 24-, 36-, or 60-month terms. | Priced per router connection point, available in 12-, 24-, 36-, or 60-month terms. | Priced per router connection point, available in 12-, 24-, 36-, or 60-month terms. |
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